If you need technical assistance with your terminal or have any other terminal related issues please call the relevant help desk, dependant on the manufacturer of your terminal as listed below.
Calls and connection to these numbers will vary dependent on your service provider. Typically the cost per minute to these numbers is approx. 7p per minute.
Should you have any acquiring, banking or referral messages on your terminal please contact your acquirer directly.
Calls and connection to these numbers will vary dependent on your service provider. Typically the cost per minute to these numbers is approx. 7p per minute.
Here you'll find the most recent user guides for Castles, Spire, Ingenico and Verifone payment terminals. You can download each guide in PDF format, and if you need further assistance we've provided specific links to your terminal help desk providers, so you can get in touch with them directly.
Castles Technology is a leading global provider of state of the art innovative, secure and affordable payment solutions for financial, retail, hospitality and transportation sectors.
For Castles product support page click here
Spire Payments is an independent provider of point of sale hardware and software solutions, delivering real customer value and secure protection.
For Spire product support click here
Ingenico Group is the global leader in seamless payment, providing smart, trusted and secure solutions to empower commerce across all channels.
For Ingenico Merchant Support click here
Verifone is the UK leader in secure electronic POS solutions, providing the services and expertise to enable electronic payment transactions.
For Verifone support click here
Need help or advice? Please don’t hesitate to call us
01942 407 980