Following an audit on 29th March 2017, Merchant Rentals have successfully achieved ISO 9001:2015 accreditation, successfully making the transition from the 2008 standard. Auditors reported that the organisation remains customer focused and continues to deliver a quality service.
The management of Merchant Rentals and its employees’ have been commended for their expertise and knowledge throughout the business.
In achieving the new standard, the commitment to both improving and maintaining existing systems along with implementing new processes over the last 3 years has been recognised.
As Merchant Rentals continues its growth, they are committed to the development of its processes and employees in order to remain compliant with the ISO 9001:2015 standard, and in turn provide a quality product and service to its customers.